I am a supervisory special agent with the FDA Office of Criminal Investigations assigned to Headquarters. Our office recently acquired your training portals regarding Duty to Intervene and Real World De-escalation. I have been a federal law enforcement officer for 33 years- and I want to express my appreciation for a very well-put-together program. Things have changed over the time I have served in law enforcement and I think your program effectively confronts the issues that we as law enforcement professionals must cope with. I am assigned to headquarters, but some of the things you address (especially in the Real World De-escalation portal) are measures that I can consider practicing with the management of my own staff in the office setting. Again—thank you and thanks for making us better law enforcement personnel!
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