Beyond Words: Practical Interview Skills for Law Enforcement

Beyond Words: Practical Interview Skills for Law Enforcement

Elevate your interview skills with our advanced training program for patrol officers and detectives. “Beyond Words integrates essential techniques from our acclaimed “Investigative Interviewing: From Information to Evidence” and “Investigative Field Interviewing: Strategies for Patrol Officers” courses, enriched with rapid personality assessment and de-escalation methods. This course provides you with the tools to conduct effective and efficient interviews that yield accurate and reliable information.

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  • Comprehensive Investigative Mindset: Learn to systematically organize and analyze collected information, enhancing its utility in your investigations.
  • Advanced Active Listening: Develop your ability to understand, respond, and remember key details, fostering deeper engagement and connection with interviewees.
  • Expert Rapport Building: Master techniques for establishing rapport and empathy through realistic scenarios and personalized feedback.
  • Memory Dynamics Understanding: Gain knowledge of how memories are formed, stored, and recalled, improving your questioning techniques and the reliability of the information gathered.
  • Conflict Resolution Skills: Learn effective strategies for navigating and resolving conflicts, fostering constructive outcomes even in challenging situations.
  • Verbal Cue Decoding: Hone your ability to interpret speech patterns and subtle changes, which will empower you to detect deception and communicate clearly.
  • Optimized Time Management: Discover strategies to prioritize tasks and boost productivity, balancing efficiency and effectiveness in your work.
  • Resistance Management: Understand the psychological factors behind resistance and learn to address objections, build consensus, and turn challenges into trust-building opportunities.
  • Innovative Note-Taking: Perfect your ability to capture critical information accurately and efficiently with our specialized note-taking method.
  • Teach to Talk™ Method: Employ our guided approach to interviewing, fostering rapport and empathy, and creating an environment conducive to gathering accurate, detailed information that transforms into actionable evidence.
  • Rapid Personality Assessment: Learn to quickly assess personalities to tailor your interview approach, enhancing rapport and information gathering.
  • De-escalation Techniques: Equip yourself with strategies to calm tense situations, ensuring interviews are conducted in a controlled and productive manner.

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All Students receive

Certificate of Completion

Investigative Interviewing Instructor

Joseph Auriemma, Jr., CFI, INCI served with the New York State Police for over twenty-four years, retiring as a Senior Investigator where he was responsible for the direct supervision of all criminal investigations conducted by the five Investigators and twenty-five uniform Troopers assigned to his station.

Throughout his tenure with the New York State Police, Joseph worked as a uniform Trooper, a “backroom” investigator; he spent two years assigned to a Child Advocacy Center conducting investigations into crimes against children and worked six years in the Major Crimes Unit investigating homicides, suspicious deaths, and other serious crimes.  Over the course of seventeen years within the Bureau of Criminal Investigations, Joseph skillfully conducted thousands of interviews and interrogations, making substantial contributions to both the investigations and their successful prosecutions.

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